يحدث خطأ iTunes 17 بسبب مشكلة الاتصال بشكل أساسي ؛ خاصةً عندما يتعذر على الكمبيوتر الاتصال بخوادم Apple أو iPhone الخاص بك. إنها تشبه إلى حد كبير خطأ iTunes 3194 ، وبالتالي فهي تحتاج إلى إصلاح نفس الحلول.
قد يظهر الخطأ 17 أيضًا بسبب الإصدار القديم من iTunes وبرامج الأمان الحساسة للغاية. إذا واجهت هذه المشكلة أثناء ترقية جهاز iOS الخاص بك وكنت تبحث عن طرق سريعة لاستكشاف الأخطاء وإصلاحها ، فانتقل إلى هذه الحلول القابلة للتطبيق.
كيفية إصلاح خطأ iTunes 17
نصائح سريعة:
- افصل جهاز iOS الخاص بك عن الكمبيوتر → أعد تشغيل جهازك → أعد توصيله بالكمبيوتر وحاول التحديث مرة أخرى.
- إذا كان لديك جهاز آخر متاح ، فحاول استخدامه لتوصيل جهازك بالكمبيوتر.
تحقق الشبكة الخاصة بك
نظرًا لأننا نتحدث عن مشكلات الاتصال ، فغالبًا ما تكمن المشكلة في محاولة iTunes - دون جدوى - توصيل وتنزيل ملف IPSW المطلوب من خادم Apple. هذا لا يعني بالضرورة أن الشبكة معطلة أو عربات التي تجرها الدواب ولكن التحقق من ذلك يساعد.
إذا كنت تستخدم شبكة Wi-fi ، فتأكد من ثباتها. إذا كان يمكنك التبديل إلى LAN حتى يقوم iTunes بتنزيل الملف ، فقم بذلك لشبكة مستقرة. ولكن إذا كنت متأكدًا من أن شبكتك تعمل بشكل جيد ، فانتقل إلى الطرف التالي.
قم بإزالة برنامج الأمان مؤقتًا
إذا قمت بتثبيت برنامج الأمان على جهاز الكمبيوتر الخاص بك ، فاختبره للعثور على ما إذا كان يمنع برنامج iTunes من القيام بمهمته المعتادة. قد تتداخل مع اتصال الكمبيوتر الخاص بك بـ iTunes.
وبالتالي ، حاول إزالة برنامج الأمان مؤقتًا. قد لا يتم إلغاء تثبيت بعض تطبيقات الأمان تمامًا. لذلك ، سيتعين عليك تنزيل أداة مساعدة للتنظيف وتشغيلها لإزالتها. إذا كنت بحاجة إلى مزيد من المساعدة ، فاتصل بمزود برنامج الأمان الخاص بك.
إعادة تعيين ملف المضيفين
يتم استخدام ملف Hosts بشكل أساسي بواسطة نظام التشغيل لتعيين أسماء المضيفين لعناوين IP. حاول إعادة تعيينها.
إعادة تعيين ملف المضيفين على ويندوز
الخطوة 1. أولاً ، افتح "المفكرة".
الخطوة 2. الآن ، عليك نسخ النص التالي. ثم ، الصقها في الملف.
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
الخطوه 3. في قائمة " ملف " ، يجب عليك تحديد " حفظ بنوع " → اكتب "hosts" في مربع " اسم الملف ". ثم احفظ الملف على سطح المكتب.
الخطوة رقم 4. الآن ، أغلق برنامج "المفكرة" ثم افتح المجلد %WinDir%\System32\Drivers\Etc للقيام بذلك ، ما عليك سوى التمرير من الحافة اليمنى من الشاشة ، ثم النقر فوق " بحث" ، ثم " تشغيل" ، ثم انقر فوق " تشغيل" .
بالتناوب ، يمكنك الإشارة إلى الركن الأيمن العلوي من الشاشة ، ثم حرك مؤشر الماوس لأسفل ثم حدد Search → type run → Run icon.
الخطوة رقم 5. بعد ذلك ، تحتاج إلى كتابة %WinDir%\System32\Drivers\Etc في المربع فتح → حدد موافق .
الخطوة رقم 6. الآن ، اختر ملف Hosts ، حدد إعادة تسمية → إعادة تسمية الملف كـ "Hosts.old".
الخطوة رقم 7. بعد ذلك ، تحتاج إلى نسخ أو نقل ملف Hosts الذي قمت بإنشائه للتو في الخطوة 3 إلى المجلد %WinDir%\System32\Drivers\Etc إذا طُلب منك إدخال كلمة مرور المسؤول ، انقر فوق أو انقر فوق " متابعة" .
إعادة تعيين ملف المضيفين على جهاز Mac
الخطوة 1. افتح الباحث وحدد التطبيقات → الأدوات المساعدة.
الخطوة 2. بعد ذلك ، افتح المحطة الطرفية.
الخطوه 3. الآن ، يجب عليك كتابة هذا الأمر واضغط على Return:
sudo nano /private/etc/hosts
الخطوة رقم 4. بعد ذلك ، تحتاج إلى إدخال كلمة المرور التي تستخدمها في تسجيل الدخول إلى جهاز Mac الخاص بك واضغط على Return.
الخطوة رقم 5. يصل المقبل ، فإن المحطة تظهر ملف المضيفين.
تحديث اي تيونز
قد تلعب الإصدار القديم من iTunes الدور الشرير. من الأفضل تحديثه إلى أحدث إصدار.
تحديث iTunes على Mac
الخطوة 1. افتح iTunes.
الخطوة 2. بعد ذلك ، حدد iTunes في شريط القائمة أعلى شاشة الكمبيوتر.
الخطوه 3. الآن ، حدد iTunes → التحقق من وجود تحديثات.
بعد ذلك ، استمر في مطالبات تثبيت أحدث إصدار.
تحديث اي تيونز على ويندوز
الخطوة 1. افتح iTunes ، ثم انقر فوق "تعليمات" في شريط القائمة.
الخطوة 2. انقر فوق التحقق من وجود تحديثات.
ثم ، اتبع الإرشادات لتثبيت أحدث إصدار.
خذ مساعدة أداة الطرف الثالث
فقط في حالة عدم نجاح الحلول المذكورة أعلاه في حل المشكلة ، استخدم TunesCare ، وهو برنامج مفيد يتوفر مجانًا.
علاوة على ذلك ، يمكن أن يساعدك في حل العديد من أخطاء iTunes الأخرى عند استعادة جهاز iOS أو ترقيته.
الخطوة 1. أولاً ، قم بتنزيل TunesCare على جهاز الكمبيوتر الخاص بك.
- //download.tenorshare.com/downloads/tunescare-trial.exe
- //download.tenorshare.com/downloads/tunescare-mac.dmg
بعد ذلك ، انقر فوق "إصلاح جميع مشكلات iTunes".
الخطوة 2. الآن ، انقر فوق "إصلاح iTunes" لتنزيل محركات أقراص iTunes للإصلاح.
الخطوه 3. بمجرد التنزيل ، سيقوم TunesCare بإصلاح iTunes الخاص بك.
لن تستغرق عملية الإصلاح أكثر من دقيقتين.
حصلت على أفضل من الخطأ؟
بعد أن واجهت مثل هذه المشكلات في مناسبات قليلة ، يمكنني القول بكل ثقة أن هذه الحلول يمكن أن تساعدك على التخلص من المشكلة. يعد الإصدار القديم من iTunes وبرامج الأمان هما السببان الرئيسيان لهذه المشكلة. وبالتالي ، يمكن إصلاحه في الغالب عن طريق تحديث السابق وتعطيل الأخير بشكل مؤقت.
قد ترغب في التحقق من هذه الوظائف ذات الصلة:
- WinX MediaTrans - مدير وسائط iPhone الأكثر تنوعا لنظام التشغيل Windows
- الكمبيوتر / اي تيونز لا تعترف iPhone؟ نصائح لاصلاحها
- كيفية إصلاح خطأ iTunes 9006 أثناء تحديث / استعادة iPhone أو iPad
- كيفية إصلاح أخطاء iTunes 1002/1004/1013/1014/1015
لقراءة المزيد من أدلة استكشاف الأخطاء وإصلاحها المفيدة ، قم بتنزيل تطبيقنا والبقاء على اتصال معنا على Facebook و Twitter و Google Plus.
